Dear Platform users,
As announced in the previous communication an upgrade operation is ongoing on the Public cloud 3DEXPERIENCE Platform
What does it means for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
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Platform Current Status
EUROPE (Paris Time) | HONG-KONG (Local Time) | TOKYO (Local Time)) |
Current status : upgrade operation started - April 23rd – 4 AM | Current status : upgrade operation started –April 23rd – 10 AM | Current status : upgrade operation started – April 23rd – 11 AM |
US-EAST(Eastern Time) | US-WEST(Pacific Time) | |
Current status : upgrade operation started –April 22nd – 10 PM | Current status : upgrade operation started –April 22nd – 7 PM |
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Post Update Actions
If you are using native apps**, this update will require installing a new version.
** Rich apps are software applications requiring a local installation. The version can be displayed by clicking on the "apps" icon.
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Check out our Update guide and the list of prerequisites.
Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE Platform as soon as the update is completed.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
