Dear Platform users,
As announced in the previous communication an update operation is ongoing on the Public cloud 3DEXPERIENCE Platform
What does it means for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions updated |
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Platform Current Status
EUROPE (Paris Time) | SINGAPORE (Local Time) | TOKYO (Local Time) |
Current status : update operation started- September 19th – 4:00 AM | Current status : update operation started- September 19th – 10:00 AM. | Current status : update operation started- September 19th – 11:00 AM |
US-EAST(Eastern Time) | US-WEST(Pacific Time) | |
Current status : update operation started-September 19th – 10:00 PM | Current status : update operation started-September 19th – 7:00 PM |
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Post Update Actions
If you are using native apps**, this update will require installing a new version.
As per the current period, due to COVID-19 situation, a lot of you are working from home, we encourage you to read the best practices to be followed for the best experience as possible for this native apps installation.
** Native apps are software applications requiring a local installation. The version can be displayed by clicking on the "apps" icon.
Check out our Update guide and the list of prerequisites.
