Dear Users,
As announced in the previous communication an update operation is ongoing on the Public cloud 3DEXPERIENCE Platform.
What does it means for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions updated |
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Current Platform Status
EUROPE (UTC +1): 3:00 AM to 6:00 PM on February 11th
INDIA (UTC +5.30): 7:30 AM to 10:30 PM on February 11th
SINGAPORE / CHINA (UTC +8): 10:00 AM on Saturday, February 11th to 1:00 AM on Sunday, February 12th
JAPAN / KOREA(UTC +9): 11:00 AM on Saturday, February 11th to 2:00 AM on Sunday, February 12th
AUSTRALIA (UTC +11): 1:00 PM on Saturday, February 11th to 4:00 AM on Sunday, February 12th
US EAST (UTC -5): 09:00 PM on Friday, February 10th to 12:00 PM on Saturday, February 11th
US-WEST (UTC -8): 6:00 PM on Friday, February 10th to 9:00 AM on Saturday, February 11th
Post Update Actions
Discover our new features by updating your Native Apps and Open Apps**
You have two weeks (until February 25th) to perform the update of Native Apps.
Starting on February 26th, the update will become mandatory at Native Apps launch.
Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help.
Check out our Upgrade guide and the list of prerequisites.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.
