Dear users,
As announced in the previous communication, an upgrade operation is ongoing on the Customer Platform.
See the details below to know your platform current status.
Platform Impacted: | Customer Platform |
Meanings for you: | During this upgrade a downtime on all services will occur. |
Regions ugraded: | EUROPE |
Platform Current Status:
EUROPE (Paris Time) | SINGAPORE (Local Time) | HONG-KONG (Local Time) |
Current step : upgrade operation started – Jan 20th, 2018 – 3 AM | Current step : upgrade operation started – Jan 20th, 2018 – 10 AM | Current step : upgrade operation started – Jan 20th, 2018 – 10 AM |
TOKYO (Local Time) | US-WEST(Pacific Time) | US-EAST(Eastern Time) |
Current step : upgrade operation started – Jan 20th, 2018 – 11 AM | Current step : upgrade operation started – Jan 20th, 2018 – 6 AM | Current step : upgrade operation started – Jan 20th, 2018 – 9 AM |
Note: To anticipate the 3DEXPERIENCE platform on cloud upgrade, check the 3DEXPERIENCE on cloud configurations.
Key user actions to prepare for this upgrade
- We recommend all users that are not administrators on their computer, to inform their IT or computer administrator that their involvement will be necessary after this upgrade operation in order to client application installation on their computer.
