[Customers Platform] - Update of your 3DEXPERIENCE Platform completed

Dear users,

The upgrade operation is completed on the Public Cloud 3DEXPERIENCE Platform


See the details below to know your platform current status.

Platform Impacted

Public Cloud 3DEXPERIENCE Platform

Meanings for you

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions upgraded

  • EUROPE
  • HONGKONG
  • US-WEST
  • US-EAST
  • ASIA-PACIFIC NORTH


Platform Current Status

EUROPE (Paris Time)

HONG-KONG (Local Time)

TOKYO (Local Time))

Current status : upgrade operation completed- September 14th  – 3.30 PM 

Current status : upgrade operation completed-September 14th  – 9.30 PM 

Current status : upgrade operation completed- September 14th – 10.30 PM

US-EAST(Eastern Time)

US-WEST(Pacific Time)


Current status : upgrade operation completed-September 14th – 9.30 AM    

Current status : upgrade operation completed-September 14th – 6.30 AM 





Post Update Actions

Discover our new features by updating your Rich Apps
You have up to 2 weeks (until September 28th) to perform the update (from September 29th, update will become mandatory at Rich Apps launch).


What’s new?

Discover what’s new in 3DEXPERIENCE Platform R2019x FD04 here

Be prepared

Review the 3DEXPERIENCE Platform on cloud upgrade guide here

Requirements

Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here

If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help