Dear Platform users,

Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE platform on September 8th & 9th 2018.

Your 3DEXPERIENCE platform R2018x FD04 will be available on September, 10th, 2018

What does it means for you?

Update schedule*, detailed by Region:

-EUROPE (UTC +2): 
From Saturday September 08th, 2018 – 4 AM to Saturday September 08th, 2018 – 8 PM

-SINGAPORE (UTC +8): 
From Saturday September 08th, 2018 – 10 AM to Sunday September 09th, 2018 – 2 AM

-HONG-KONG (UTC +8): 
From Saturday September 08th, 2018 – 10 AM to Sunday September 09th, 2018 – 2 AM

-TOKYO (UTC +9): 
From Saturday September 08th, 2018 – 11 AM to Sunday September 09th, 2018 – 3 AM

-US-EAST (UTC -4): 
From Friday September 07th, 2018 – 10 PM to Saturday September 08th, 2018 – 2 PM

-US-WEST (UTC -7): 
From Friday September 07th, 2018 – 7 PM to Saturday September 08th, 2018 – 11 AM

Post Update Actions

Discover our new features by updating your Rich Apps**
- Windows administrator privileges are needed
- You have up to 2 weeks (until September 22th) to perform the update (from September 23th, update will become mandatory at Rich Apps launch)

If you plan to keep FD03 installation till September 22nd, we resquest you to clean the directory of %LOCALAPPDATA%\\DassaultSystemes\\PLM_CACHE_R420\\CATPLMDictionary  post September 9th.

Check out our Update guide and the list of prerequisites.

Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE Platform as soon as the update is completed.

If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!

*Please note that the schedule for this event is subject to change or cancellation. Any changes to the schedule for this maintenance operation will be reflected in this community through a new publication