Dear Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE platform on June 09th & 10th,2018.
Your 3DEXPERIENCE platform R2018x FD03 will be available on June, 11th,2018
What does it means for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions ugraded |
|
Update schedule*, detailed by Region:
EUROPE (UTC +2):
From Saturday June 09th, 2018 – 4 AM to Saturday June 09th, 2018 – 8 PM
SINGAPORE (UTC +8):
From Saturday June 09th, 2018 – 10 AM to Sunday June 10th, 2018 – 2 AM
HONG-KONG (UTC +8):
From Saturday June 09th, 2018 – 10 AM to Sunday June 10th, 2018 – 2 AM
TOKYO (UTC +9):
From Saturday June 09th, 2018 – 11 AM to Sunday June 10th, 2018 – 3 AM
US-EAST (UTC -4):
From Friday June 08th, 2018 – 10 PM to Saturday June 09th, 2018 – 2 PM
US-WEST (UTC -7):
From Friday June 08th, 2018 – 7 PM to Saturday June 09th, 2018 – 11 AM
Post Update Actions
Discover our new features by updating your Rich Apps**
- Windows administrator privileges are needed
- You have up to 2 weeks (until June 23rd) to perform the update (from June 24th, update will become mandatory at Rich Apps launch)
Check out our Update guide and the list of prerequisites.
Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE Platform as soon as the update is completed.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
*Please note that the schedule for this event is subject to change or cancellation. Any changes to the schedule for this maintenance operation will be reflected in this community through a new publication
