Dear Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE platform on July, 6th & 7th, 2019.
Your 3DEXPERIENCE platform R2019x FD03 will be available on July 8th, 2019.
What does it means for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Update schedule* detailed by Region
EUROPE (UTC +1):
Local time: 4 AM to 6 PM on Saturday, July 6th
HONG-KONG (UTC +8):
Local time: 10 AM on Saturday , July 6th to 12 AM on Sunday, July 7th
TOKYO (UTC +9):
Local time: 11 AM on Saturday, July 6th to 1 AM on Sunday, July 7th
US-EAST (UTC -5):
Local time: 10 PM on Friday, July 5th to 12 PM on Saturday, July 6th
US-WEST (UTC -8):
Local time: 7 PM on Friday, July 5th to 9 AM on Saturday, July 6th
Post Update Actions
Discover our new features by updating Rich Apps.You have up to 2 weeks (until July 20th) to perform the update (from July 21st, update will become mandatory at Rich Apps launch)
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
Prepare for the upgrade
Discover what's new in 3DEXPERIENCE Platform R2019x FD03 here
Review the 3DEXPERIENCE Platform on cloud upgrade guide here
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
