Dear Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE platform on February 23rd & 24th, 2019.
Your 3DEXPERIENCE platform R2019x FD01 will be available on February, 25th, 2019.
What does it means for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Update schedule* detailed by Region
EUROPE (UTC +1):
Local time: 3 AM to 6 PM on Saturday, February, 23rd
HONG-KONG (UTC +8):
Local time: 10 AM on Saturday, February, 23rd to 1 AM on Sunday, February, 24th
TOKYO (UTC +9):
Local time: 11 AM on Saturday, February, 23rd to 2 AM on Sunday, February, 24th
US-EAST (UTC -5):
Local time: 9 PM on Friday, February, 22nd to 12 PM on Saturday, February, 23rd
US-WEST (UTC -8):
Local time: 6 PM on Friday, February, 22nd to 9 AM on Saturday, February, 23rd
Post Update Actions
Discover our new features by updating Rich Apps.You have up to 2 weeks (Until March 9th) to perform the update (from March 10th, update will become mandatory at Rich Apps launch)
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
Prepare for the upgrade
Discover what's new in 3DEXPERIENCE Platform R2019x FD01 here
Review the 3DEXPERIENCE Platform on cloud upgrade guide here
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
