Dear Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE platform on April, 13th & 14th, 2019.
Your 3DEXPERIENCE platform R2019x FD02 will be available on April 15th, 2019.
What does it means for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Update schedule* detailed by Region
EUROPE (UTC +1):
Local time: 4 AM to 6 PM on Saturday, April 13
HONG-KONG (UTC +8):
Local time: 10 AM on Saturday,April 13 to 12 AM on Sunday April 14
TOKYO (UTC +9):
Local time: 11 AM on Saturday April 13 to 1 AM on Sunday April 14
US-EAST (UTC -5):
Local time: 10 PM on Friday,April 12 to 12 PM on Saturday,April 13
US-WEST (UTC -8):
Local time: 7 PM on Friday,April 12 to 9 AM on Saturday, April 13
Post Update Actions
Discover our new features by updating Rich Apps.You have up to 2 weeks (Until April 27th) to perform the update (from April 28th, update will become mandatory at Rich Apps launch)
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
Prepare for the upgrade
Discover what's new in 3DEXPERIENCE Platform R2019x FD02 here
Review the 3DEXPERIENCE Platform on cloud upgrade guide here
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
