[Customers Platform] Announce 3DEXPERIENCE platform upgrade on November 17th & 18th, 2018.


Dear 3DEXPERIENCE platform users,

Please be aware that we will be upgrading the 3DEXPERIENCE platform to R2019x on November 17th & 18th, 2018.


Platform Impacted

Public Cloud

Meanings for you

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions upgraded

 All


Post Update Actions

If you're using rich apps**, this update will require installing a new version.

Get ready reading the hardware & software prerequisites.

Continue working as serenely as before

To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE Platform as soon as the update is completed.

If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!