Dear 3DEXPERIENCE platform users,
Please be aware that we will be upgrading the 3DEXPERIENCE platform to R2025x on November 16th & 17th,2024*.
Platform Impacted | Public Cloud 3DEXPERIENCE platform |
| How it Affects You | During this maintenance period there will be downtime on all services Be sure to save your documents on the platform before the beginning of maintenance. |
| Regions affected by update | All |
Post Upgrade Actions
Upgrade your Desktop Apps and Open Apps to discover new features**
Installing the new version is a mandatory step for all Desktop Apps users to keep working after this upgrade completion.
Check out our list of prerequisites and upgrade guide
Please note that the Java Runtime prerequisite, required by some 3DEXPERIENCE Connector Apps (list available in the Program Directory), will evolve as follows :
- IBM Semeru Runtime Open Edition for Java 21.0.4 (JDK) will be a Validated Platform.
- IBM Semeru Runtime Open Edition for Java 21.0.x (JDK) with x >4 will be a Compatible Platform.
- Oracle JDK 21.0.x with x>=4, will be a Compatible Platform.
Connect to the 3DEXPERIENCE platform to access the latest functionality
We encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE platform and can benefit from the upgrade.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE platform SaaS Availability
**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud of the User Assistance for more information.
