Dear 3DEXPERIENCE platform users,
Please be aware that we will be updating the 3DEXPERIENCE platform to R2024x FD04 on September 21st & 22nd,2024*.
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
| How it Affects You | During this maintenance period there will be downtime on all services Be sure to save your documents on the platform before the beginning of maintenance. |
| Regions affected by update | All |
Post Update Actions
Update your Desktop Apps and Open Apps to discover new features**
You have two weeks to update Desktop Apps (until October 05th)
This update is mandatory and will be required to launch Desktop Apps after October 06th.
Check out our list of prerequisites and upgrade guide
Connect to the 3DEXPERIENCE Platform to access the latest functionality
We encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the update.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE platform SaaS Availability
**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud of the User Assistance for more information.
