Dear 3DEXPERIENCE platform users,
Please be aware that we will be updating the 3DEXPERIENCE platform to R2025x FD04 on September 13th & 14th,2025*.
Platform Impacted | Public Cloud 3DEXPERIENCE platform |
| How it Affects You | During this maintenance period there will be downtime on all services Be sure to save your documents on the platform before the beginning of maintenance. |
| Regions affected by update | All |
Post Upgrade Actions
Upgrade your Desktop Apps and Open Apps to discover new features**
You have two weeks (until September 27th) to perform the update of your Desktop Apps.
Starting on September 28th, the update will be mandatory at Desktop Apps launch App.
Check out our list of prerequisites and upgrade guide
Connect to the 3DEXPERIENCE platform to access the latest functionality
We encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE platform and can benefit from the upgrade.
In alignment with the Microsoft Windows 10 end of support, Dassault Systèmes will also discontinue Support Services for Windows 10 after October 14, 2025, in accordance with our Support Services Policy.
For more details, please see the Support News notice. To ensure continued support and security, we strongly recommend upgrading to Windows 11
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE platform SaaS Availability
**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud of the User Assistance for more information.
