[Customers Platform] Announce 3DEXPERIENCE platform update on November 19th & 20th,2022

Dear 3DEXPERIENCE platform users,

Please be aware that we will be upgrading the 3DEXPERIENCE platform to R2023x on November 19th & 20th,2022.

Platform Impacted

Public Cloud

Meanings for you

During this scheduled maintenance period there will be a downtime on all services

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions updated

 All

Post Update Actions

Discover our new features by updating your Native Apps and Open Apps**.

Installing the new version is a mandatory step for all Native Apps users to keep working after this upgrade completion.

Check out our list of prerequisites and upgrade guide.

Continue working as serenely as before

To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed.

If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!

*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status

**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page​​​​​​​ of the User Assistance for more information.