[Customers Platform] Announce 3DEXPERIENCE platform update on July 04th & 05th, 2020

Dear 3DEXPERIENCE platform users,

Please be aware that we will be updating the 3DEXPERIENCE platform to R2021x FD01 on July 04th & 05th, 2020

Platform Impacted

Public Cloud

Meanings for you

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions upgraded

 All

Post Update Actions

Discover our new features by updating your Rich Apps**

You have up to 2 weeks (until July 18th) to perform the update (from July 19th) update will become mandatory at Rich Apps launch.

Check out our Update guide and the list of prerequisites.


Continue working as serenely as before

To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE Platform as soon as the update is completed.

If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!

** Rich apps are apps requiring a local installation. They can be identified by clicking on the "apps" icon after which version level is displayed​​​​​​​