Dear Users,
The update is complete on the Public Cloud 3DEXPERIENCE Platform.
See the details below for more information:
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
| How it Affects You | Update Completed |
Regions Affected by Update |
|
Platform Current Status
EUROPE (Paris Time) | JAPAN (Local Time) | CHINA (Local Time) |
Current status: update operation completed - November 16th – 16:00 | Current status: update operation completed - November 17th– 00:00 | Current status: update operation completed - November 16th– 23:00 |
KOREA (Local Time) | SINGAPORE (Local Time) | INDIA (Local Time) |
Current status: update operation completed - November 17th– 00:00 | Current status: update operation completed - November 16th- 23:00 | Current status: update operation completed - November 16th– 20:30 |
AUSTRALIA (Local Time) | US-EAST (Eastern Time) | US-WEST (Pacific Time) |
Current status: update operation completed - November 17th– 02:00 | Current status: update operation completed - November 16th– 10:00 | Current status: update operation completed - November 16th– 07:00 |
Post Upgrade Actions
Explore our latest features by updating your Desktop apps and Open Apps.**
Installing the new version is a mandatory step for all Desktop Apps users to keep working after this upgrade completion.
Along with the Apps upgrade, a new version of the 3DEXPERIENCE Launcher will be made available.
Check out our list of prerequisites and upgrade guide
Please note that the Java Runtime prerequisite, required by some 3DEXPERIENCE Connector Apps (list available in the Program Directory), will evolve as follows :
- IBM Semeru Runtime Open Edition for Java 21.0.4 (JDK) will be a Validated Platform.
- IBM Semeru Runtime Open Edition for Java 21.0.x (JDK) with x >4 will be a Compatible Platform.
- Oracle JDK 21.0.x with x>=4, will be a Compatible Platform.
Connect to the 3DEXPERIENCE platform to access the latest functionality
To fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed.
Prepare for the upgrade
- Review the 3DEXPERIENCE platform on cloud upgrade guide here
- Discover what's new in 3DEXPERIENCE platform R2025x here
- In line with our mission to empower our users with knowledge and know-how, we encourage you to refer to the 3DEXPERIENCE Platform - User Self Help designed to support yourself independently for resolving common issues and challenges faced.
- Click here for Tips to improve native apps installation
- Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE platform on cloud here
If you have any questions or troubles, please don't hesitate to contact us. We are available 24/7 and will be delighted to assist you!
**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud of the User Assistance for more information.
