[Customers 3DEXPERIENCE platform] - Upgrade of your 3DEXPERIENCE Platform Completed

Dear Users,

The upgrade is complete on the Public Cloud 3DEXPERIENCE Platform.

See the details below for more information:


 

Platform ImpactedPublic Cloud 3DEXPERIENCE Platform
How it Affects YouUpgrade Completed
Regions Affected by Upgrade
  • EUROPE
  • INDIA
  • SINGAPORE
  • CHINA
  • JAPAN
  • KOREA
  • AUSTRALIA
  • US-EAST
  • US-WEST

Platform Current Status

EUROPE (Paris Time)JAPAN (Local Time)CHINA (Local Time)
Current status : update operation completed - April 27th- 4:00PMCurrent status: update operation completed - April 27th – 11:00 PMCurrent status : update operation completed April 27th – 10:00 PM
KOREA (Local Time)SINGAPORE (Local Time)INDIA (Local Time)
Current status: update operation completed - April 27th – 11:00 PMCurrent status : update operation completed -  April 27th – 10:00 PMCurrent status : update operation completed - April 27th – 07:30 PM
AUSTRALIA (Local Time)US-EAST (Eastern Time)US-WEST (Pacific Time)
Current status: update operation completed - April 28th – 12:00 AMCurrent status : update operation completed - April 27th – 10:00 AMCurrent status : update operation completed - April 27th – 07:00 AM

Post Upgrade Actions

Update your Native Apps and Open Apps to discover new features**

You have two weeks to update Native Apps (until May 11th)

This update is mandatory and will be required to launch Native Apps after May 12th.
 

Connect to the 3DEXPERIENCE Platform to access the latest functionality

We encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the upgrade.  

 

Check out our Upgrade guide , the list of prerequisites.

Also, do read What's new in 3DEXPERIENCE platform R2024x FD02 and Tips to improve Native App installation

If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!

* Please note that the completion time may be subject to change. Schedule updates will be shown in the 3DEXPERIENCE Live status

**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.