Dear Users,
As announced in the previous communication an update operation is ongoing on the Public Cloud 3DEXPERIENCE Platform.
What does it means for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
| How it Affects You | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Be sure to save your documents on the platform before the beginning of maintenance. |
| Regions affected by update |
|
Current Platform Status*
EUROPE (UTC +2): 4:00 AM to 6:00 PM on April 27th
INDIA (UTC +5.30): 7:30 AM to 9:30 PM on April 27th
SINGAPORE / CHINA (UTC +8): 10:00 AM on Saturday, April 27th to 12:00 AM on Sunday, April 28th
KOREA (UTC +9): 11:00 AM on Saturday, April 27th to 1:00 AM on Sunday, April 28th
AUSTRALIA (UTC +10): 12:00 PM on Saturday, April 27th to 2:00 AM on Sunday, April 28th
US-EAST (UTC -4): 10:00 PM on Friday, April 26th to 12:00 PM on Saturday, April 27th
US-WEST (UTC -7): 7:00 PM on Friday, April 26th to 9:00 AM on Saturday, April 27th
*Please note that the completion time may be subject to change. Schedule updates will be available in the 3DEXPERIENCE Live status
Post Update Actions
Update your Native Apps and Open Apps to discover new features**.
You have two weeks to update Native Apps (until May 11th)
This update is mandatory and will be required to launch Native Apps after May 12th.
Connect to the 3DEXPERIENCE Platform to access the latest functionality
We encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the update.
Check out our Upgrade guide , the list of prerequisites.
Also, do read What's new in 3DEXPERIENCE platform R2024x FD02 and Tips to improve Native App installation
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
* Please note that the completion time may be subject to change. Schedule updates will be shown in the 3DEXPERIENCE Live status
**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.
