Dear Platform users,
As announced in the previous communication an upgrade operation is ongoing on the Public cloud 3DEXPERIENCE Platform
What does it means for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
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Platform Current Status
EUROPE (Paris Time) | SINGAPORE (Local Time) | TOKYO (Local Time)) |
Current status : upgrade operation started - February 19th – 3 AM | Current status : upgrade operation started -February 19th – 10 AM | Current status : upgrade operation started - February 19th – 11 AM |
US-EAST(Eastern Time) | US-WEST(Pacific Time) | INDIA (Local Time)) |
Current status : upgrade operation started -February 18th – 9 PM | Current status : upgrade operation started -February 18th – 6 PM | Current status : upgrade operation started - February 19th – 7.30 AM |
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Post Update Actions
Discover our new features by updating your Native Apps and Open Apps*
You have two weeks (until March 5th) to perform the update of Native Apps & 3DEXPERIENCELauncher.
Starting on March 6th, the update will become mandatory at Native Apps launch.
Check out our Update guide and the list of prerequisites.
Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE Platform as soon as the update is completed.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
*Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. Click on the app context menu to display the currently installed version. An orange download icon indicates that an update is available to install within the two-week period. A red download icon indicates that an update is required. A green download icon indicates that a supplemental update is available to install at any time. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information
