Dear Users,
The update is complete on the Public Cloud 3DEXPERIENCE Platform.
See the details below for more information:
Platform Impacted | Public Cloud 3DEXPERIENCE platform |
| How it Affects You | Update Completed |
Regions affected by update |
|
Platform Current Status
EUROPE (Paris Time) | JAPAN (Local Time) | CHINA (Local Time) |
Current status: upgrade operation complete - September 12th – 16:30 | Current status: upgrade operation complete - September 12th – 23:30 | Current status: upgrade operation complete - September 12th– 22:30 |
KOREA (Local Time) | SINGAPORE (Local Time) | INDIA (Local Time) |
Current status: upgrade operation complete - September 12th – 23:30 | Current status: upgrade operation complete - September 12th – 22:30 | Current status: upgrade operation complete - September 12th – 20:00 |
AUSTRALIA (Local Time) | US-EAST (Eastern Time) | US-WEST (Pacific Time) |
Current status: upgrade operation complete - September 13th – 00:30 | Current status: upgrade operation complete - September 12th – 10:30 | Current status: upgrade operation complete - September 12th – 07:30 |
| BRAZIL (Local Time) | ||
Current status: upgrade operation complete - September 12th – 11:30 |
Update your Desktop Apps and Open Apps to discover new features**
You have two weeks (until September 26th) to perform the update of Desktop Apps.
Starting on September 27th, the update will become mandatory at Desktop Apps launch.
Connect to the 3DEXPERIENCE platform to access the latest functionality
To fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed.
Prepare for the upgrade
Review the 3DEXPERIENCE platform on cloud upgrade guide here
Discover what's new in 3DEXPERIENCE platform R2026x FD04 here
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE platform on cloud here
- In line with our mission to empower our users with knowledge and know-how, we encourage you to refer to the 3DEXPERIENCE Platform - User Self Help designed to support yourself independently for resolving common issues and challenges faced.
If you have any questions or troubles, please don't hesitate to contact us. We are available 24/7 and will be delighted to assist you!
**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud of the User Assistance for more information.
