[Customers 3DEXPERIENCE platform] - Update of your 3DEXPERIENCE Platform Completed

Dear Users,

The update is complete on the Public Cloud 3DEXPERIENCE Platform.

See the details below for more information:

Platform Impacted

Public Cloud 3DEXPERIENCE Platform
How it Affects You

Update Completed

Regions Affected by Update

  • EUROPE
  • INDIA
  • SINGAPORE
  • CHINA
  • JAPAN
  • KOREA
  • AUSTRALIA
  • US-EAST
  • US-WEST

Platform Current Status

EUROPE (Paris Time)

JAPAN (Local Time)

CHINA (Local Time)

Current status : update operation completed -Sept 16th -03.45 PM

Current status: update operation completed- Sept 16th– 10:45 PM

Current status : update operation completed- Sept 16th – 09:45 PM

KOREA (Local Time)

SINGAPORE(Local Time)

INDIA (Local Time)

Current status: update operation completed- Sept 16th– 10:45 PM

Current status: update operation completed- Sept 16th– 09:45 PM

Current status: update operation completed- Sept 16th– 07:15 PM

AUSTRALIA (Local Time)

US-EAST(Eastern Time)

US-WEST(Pacific Time)

Current status: update operation completed- Sept 16th– 11:45 PMCurrent status: update operation completed- Sept 16th– 09:45 AM

Current status: update operation completed- Sept 16th– 06:45 AM


Post Update Actions

Update your Native Apps and Open Apps to discover new features**

You have two weeks to update Native Apps (until September 30th)

This update is mandatory and will be required to launch Native Apps after September 30th.

Note: If you kept your Native Apps session open on Friday before the R2023x FD04 update, please save your work and restart your session. 

Connect to the 3DEXPERIENCE Platform to access the latest functionality

We encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the update.

What’s new?

Discover what's new in 3DEXPERIENCE platform R2023x FD04 here​​​​​​​ 

Tips to improve Native App installation

Click here for tips to improve Native App installation

Be prepared

Review the 3DEXPERIENCE Platform on cloud upgrade guide here

Requirements

Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here

If you have any questions or need help, you can contact us. We are here 24/7 and are happy to help.

**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page​​​​​​​ of the User Assistance for more information