Dear Users,
The update is complete on the Public Cloud 3DEXPERIENCE Platform.
See the details below for more information:
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
| How it Affects You | Update Completed |
Regions Affected by Update |
|
Platform Current Status
EUROPE (Paris Time) | JAPAN (Local Time) | CHINA (Local Time) |
Current status: update operation completed - September 21st – 16:00 | Current status: update operation completed - September 21st– 23:00 | Current status: update operation completed - September 21st– 22:00 |
KOREA (Local Time) | SINGAPORE (Local Time) | INDIA (Local Time) |
Current status: update operation completed - September 21st– 23:00 | Current status: update operation completed - September 21st- 22:00 | Current status: update operation completed - September 21st– 19:30 |
AUSTRALIA (Local Time) | US-EAST (Eastern Time) | US-WEST (Pacific Time) |
Current status: update operation completed - September 22nd– 00:00 | Current status: update operation completed - September 21st– 10:00 | Current status: update operation completed - September 21st– 07:00 |
Post Update Actions
Update your Desktop Apps and Open Apps to discover new features**
You have two weeks to update Desktop Apps (until October 05th)
This update is mandatory and will be required to launch Desktop Apps after October 06th.
Connect to the 3DEXPERIENCE Platform to access the latest functionality
We encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the upgrade.
Check out our Upgrade guide , the list of prerequisites.
Also, do read What's new in 3DEXPERIENCE platform R2024x FD04 and Tips to improve Desktop App installation
In line with our mission to empower our users with knowledge and know-how, we encourage you to refer to the 3DEXPERIENCE Platform - User Self Help designed to support yourself independently for resolving common issues and challenges faced.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
* Please note that the completion time may be subject to change. Schedule updates will be shown in the 3DEXPERIENCE Live status
**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Desktop Apps Using the Compass on the Cloud page of the User Assistance for more information.
