[Customers 3DEXPERIENCE platform] - Update of your 3DEXPERIENCE Platform Completed

Dear Users,

The update is complete on the Public Cloud 3DEXPERIENCE Platform.

See the details below for more information:

Platform Impacted

Public Cloud 3DEXPERIENCE Platform
How it Affects You

Update Completed

Regions Affected by Update

  • EUROPE
  • INDIA
  • SINGAPORE
  • CHINA
  • JAPAN
  • KOREA
  • AUSTRALIA
  • US-EAST
  • US-WEST

Platform Current Status

EUROPE (Paris Time)

JAPAN (Local Time)

CHINA (Local Time)

Current status : update operation completed - July 8th - 4.30 PM

Current status: update operation completed- July 8th - 11.30 PM

Current status : update operation completed - July 8th - 10.30 PM

KOREA (Local Time)

SINGAPORE(Local Time)

INDIA (Local Time)

Current status: update operation completed- July 8th - 11.30 PMCurrent status : update operation completed - July 8th - 10.30 PMCurrent status : update operation completed - July 8th - 08.00 PM

AUSTRALIA (Local Time)

US-EAST(Eastern Time)

US-WEST(Pacific Time)

Current status : update operation completed - July 9th - 12.30 AMCurrent status : update operation completed - July 8th - 09.30 AMCurrent status : update operation completed - July 8th - 07.30 AM


Post Update Actions

Update your Native Apps and Open Apps to discover new features**

You have two weeks (until July 22nd) to perform the update of Native Apps.
Starting on July 23rd, the update will become mandatory at Native Apps launch.

Note: If you kept your Native Apps session open on Friday before the R2023x GA update, please save your work and restart your session.

Along with the Apps update, a new version of the 3DEXPERIENCE Launcher has been made available.

Connect to the 3DEXPERIENCE Platform to access the latest functionality

We encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the update.    

What’s new?

Discover what's new in 3DEXPERIENCE platform R2023x FD03 here

Tips to improve Native App installation

Click here for tips to improve Native App installation

Be prepared

Review the 3DEXPERIENCE Platform on cloud upgrade guide here

Requirements

Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here

If you have any questions or need help, you can contact us. We are here 24/7 and are happy to help.

**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.