Dear 3DEXPERIENCE platform users,
Please be aware that we will be updating the 3DEXPERIENCE platform to R2026x FD03 on July 11th, 2026*.
| Platform Impacted | Public Cloud 3DEXPERIENCE platform |
| How it Affects You | During this maintenance period there will be downtime on all services following the execution schedule below. Be sure to save your documents on the platform before the beginning of maintenance. |
| Regions affected by update |
|
Update schedule* detailed by Region
EUROPE (UTC +2): 04:00 to 17:00 on Saturday, July 11th
INDIA (UTC +5.30): 07:30 to 20:30 on Saturday, July 11th
SINGAPORE / CHINA (UTC +8): 10:00 on Saturday, July 11th to 23:00 on Sunday, July 11th
KOREA (UTC +9): 11:00 on Saturday, July 11th to 00:00 on Sunday, July 12th
AUSTRALIA (UTC +10): 12:00 on Saturday, July 11th to 01:00 on Sunday, July 12th
US-EAST (UTC -4): 22:00 on Friday, July 10th to 11:00 on Saturday, July 11th
US-WEST (UTC -7): 19:00 on Friday, July 10th to 08:00 on Saturday, July 11th
BRAZIL (UTC -3): 23:00 on Friday, July 10th to 12:00 on Saturday, July 11th
*Please note that the completion time may be subject to change. Schedule updates will be available in the 3DEXPERIENCE platform SaaS Availability page.
Post Update Actions
Explore our latest features by updating your Desktop apps and Open Apps.**
You have two weeks (until July 25th) to perform the update of Desktop Apps. Starting on July 26th, the update will become mandatory at Desktop Apps launch.
Connect to the 3DEXPERIENCE platform to access the latest functionality
To fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed.
If you have any questions or troubles, please don't hesitate to contact us. We are available 24/7 and will be delighted to assist you!
Prepare for the upgrade
Review the 3DEXPERIENCE platform on cloud upgrade guide here
Discover what's new in 3DEXPERIENCE platform R2026x FD03 here
Click here for Tips to improve native apps installation
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE platform on cloud here
If you have any questions or troubles, please don't hesitate to contact us. We are available 24/7 and will be delighted to assist you!
**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud of the User Assistance for more information.
