Dear 3DEXPERIENCE platform users,
Please be aware that we will be upgrading the 3DEXPERIENCE platform to R2025x FD03 on July 05th & 06th, 2025*.
| Platform Impacted | Public Cloud 3DEXPERIENCE platform |
| How it Affects You | During this maintenance period there will be downtime on all services following the execution schedule below. Be sure to save your documents on the platform before the beginning of maintenance. |
| Regions affected by update |
|
Upgrade schedule* detailed by Region
EUROPE (UTC +2): 04:00 to 18:00 on Saturday, July 05th
INDIA (UTC +5.30): 07:30 to 21:30 on Saturday, July 05th
SINGAPORE / CHINA (UTC +8): 10:00 on Saturday, July 05th to 00:00 on Sunday, July 06th
KOREA (UTC +9): 11:00 on Saturday, July 05th to 01:00 on Sunday, July 06th
AUSTRALIA (UTC +10): 12:00 on Saturday, July 05th to 02:00 on Sunday, July 06th
US-EAST (UTC -4): 22:00 on Friday, July 04th to 12:00 on Saturday, July 05th
US-WEST (UTC -7): 19:00 on Friday, July 04th to 09:00 on Saturday, July 05th
*Please note that the completion time may be subject to change. Schedule updates will be available in the 3DEXPERIENCE platform SaaS Availability page.
Post Upgrade Actions
Explore our latest features by updating your Desktop apps and Open Apps.**
You have two weeks (until July 19th) to perform the update of your Desktop Apps.
Starting on July 20th, the update will be mandatory at Desktop Apps launch App.
Check out our list of prerequisites and upgrade guide
Connect to the 3DEXPERIENCE platform to access the latest functionality
To fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed.
Prepare for the upgrade
- Review the 3DEXPERIENCE platform on cloud upgrade guide here
- Discover what's new in 3DEXPERIENCE platform R2025x FD03 here
- Click here for Tips to improve native apps installation
- Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE platform on cloud here
If you have any questions or troubles, please don't hesitate to contact us. We are available 24/7 and will be delighted to assist you!
**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud of the User Assistance for more information.
