[Customers 3DEXPERIENCE platform] - Prepare for the update of your 3DEXPERIENCE platform on February 7th, 2026.

Dear 3DEXPERIENCE platform users,

Please be aware that we will be updating the 3DEXPERIENCE platform to R2026x FD01 on February 7th, 2026*.

Platform Impacted Public Cloud 3DEXPERIENCE platform
How it Affects You

During this maintenance period there will be downtime on all services following the execution schedule below.

Be sure to save your documents on the platform before the beginning of maintenance.

Regions affected by update
  • EUROPE

  • INDIA

  • SINGAPORE

  • CHINA

  • JAPAN

  • KOREA

  • AUSTRALIA

  • US-EAST

  • US-WEST

  • BRAZIL

Update schedule* detailed by Region

EUROPE (UTC +1): 03:00 to 18:00 on Saturday, February 7th

INDIA (UTC +5.30): 07:30 to 22:30 on Saturday, February 7th

SINGAPORE / CHINA (UTC +8): 10:00 on Saturday, February 7th to 01:00 on Sunday, February 8th

KOREA (UTC +9): 11:00 on Saturday, February 7th to 02:00 on Sunday, February 8th

AUSTRALIA (UTC +11): 13:00 on Saturday, February 7th to 04:00 on Sunday, February 8th

US-EAST (UTC -5): 21:00 on Friday, February 6th to 12:00 on Saturday, February 7th

US-WEST (UTC -8): 18:00 on Friday, February 6th to 09:00 on Saturday, February 7th

BRAZIL (UTC -3): 23:00 on Friday, February 6th to 14:00 on Saturday, February 7th

 

*Please note that the completion time may be subject to change. Schedule updates will be available in the 3DEXPERIENCE platform SaaS Availability page.

 

Post Update Actions

Explore our latest features by updating your Desktop apps and Open Apps.**

You have two weeks (until February 21st) to perform the update of Desktop Apps. Starting on February 22nd, the update will become mandatory at Desktop Apps launch.

Check out our list of prerequisites and upgrade guide

 

Connect to the 3DEXPERIENCE platform to access the latest functionality

To fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed.

If you have any questions or troubles, please don't hesitate to contact us. We are available 24/7 and will be delighted to assist you!

 

Prepare for the upgrade

  • Review the 3DEXPERIENCE platform on cloud upgrade guide here

  • Discover what's new in 3DEXPERIENCE platform R2026x FD01 here​​​​​​​

  • Click here for Tips to improve native apps installation

  • Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE platform on cloud here

If you have any questions or troubles, please don't hesitate to contact us. We are available 24/7 and will be delighted to assist you!

 

*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE platform SaaS Availability page

 

**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud​​​​​​​ of the User Assistance for more information.