Dear users,
You can find here Dassault Systèmes’ commitment regarding current situation related to COVID-19 : https://www.3ds.com/newsroom/press-releases/dassault-systemes-initiatives-its-partners-and-clients-face-covid-19-challenges
In addition I can add to our cloud users that we execute our Business Continuity Plan in order to ensure the continuity of our online services, and that the availability and the performances of the 3DEXPERIENCE platform on the Cloud are and will not be impacted wherever you are located in the world,
All our Operations regarding the 3DEXPERIENCE platform on the Cloud are manageable and managed remotely and all our teams are strongly respecting the committed guidelines.
In addition our Customer Support remains available 24x7, as well as all the 3DEXPERIENCE IFWELoop Communities.
We are committed to ensure that you continue to receive the highest quality service without disruption.
Take care of you and yours
Sincerely,
David de Muer
Dassault Systèmes WW R&D Operations & Customer Success, Senior VP