[ACADEMIA platform] Update Operation Started

Dear Users,

As announced in the previous communication an update operation is ongoing on the ACADEMIA 3DEXPERIENCE Platform.


Platform Impacted

ACADEMIA

Meanings for you

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions upgraded

  • EUROPE
  • US-WEST
  • US-EAST
  • HONG-KONG
  • TOKYO


Platform Current Status

EUROPE (Paris Time)


TOKYO (Local Time)

HONG-KONG (Local Time)

Current status : upgrade operation started – June 22nd, 2019 – 4 AM

Current status : upgrade operation started- June 22nd, 2019 – 11 AM  

Current status : upgrade operation started- June 22nd,  2019 – 10 AM

US-EAST(Eastern Time)

US-WEST(Pacific Time)

Current status : upgrade operation started- June 21st, 2019 – 10 PM

Current status : upgrade operation started- June 21st, 2019 – 9 AM


Discover our new features by updating your Rich Apps

You have up to 2 weeks (until July 6th) to perform the update (from July 7th, update will become mandatory at Rich Apps launch).


Check out our Update guide and the list of prerequisites.

Continue working as serenely as before

To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE Platform as soon as the update is completed.


If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!