[ACADEMIA platform] Update Operation Started

Dear ACADEMIA Platform users,

As announced in the previous communication an update operation is ongoing on the ACADEMIA 3DEXPERIENCE Platform.


What does it means for you?

Platform Impacted

ACADEMIA

Meanings for you

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions updated

  • EUROPE
  • SINGAPORE
  • HONGKONG
  • US-WEST
  • US-EAST
  • ASIA-PACIFIC NORTH


Platform Current Status

EUROPE (Paris Time)

SINGAPORE (Local Time)

HONG-KONG (Local Time)

Current status : update operation started - March 09, 2019 – 3AM 

Current status : update operation started - March 09, 2019 – 10AM

Current status : update operation started - March 09, 2019 – 10AM

TOKYO (Local Time)

US-WEST(Pacific Time)

US-EAST(Eastern Time)

Current status : update operation started - March 09, 2019 – 11AM

Current status : update operation started - March 08, 2019 – 6PM

Current status : update operation started - March 08, 2019 – 9PM    

Post Update Actions

Discover our new features by updating your Rich Apps

You have up to 2 weeks (until March 9th) to perform the update (from March 10th, update will become mandatory at Rich Apps launch).

Check out our Update guide and the list of prerequisites.

Continue working as serenely as before

To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE Platform as soon as the update is completed.


If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!