Dear Users,
As announced in the previous communication an update operation is ongoing on the ACADEMIA 3DEXPERIENCE platform.
What does it means for you?
Platform Impacted | ACADEMIA |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions updated |
|
Platform Current Status
EUROPE (Paris Time) | SINGAPORE(Local Time) | TOKYO (Local Time) |
Current status : update operation started- December 4th– 3 AM | Current status: update operation started- December 4th – 10 AM. | Current status : update operation started- December 4th – 11 AM |
US-EAST(Eastern Time) | US-WEST(Pacific Time) | INDIA (Local Time) |
Current status : update operation started- December 3rd – 9 PM | Current status : update operation started- December 3rd – 6 PM | Current status : update operation started- December 4th – 7:30 AM |
Post Update Actions
Discover our new features by updating your Native Apps and Open Apps**
Installing the new version is a mandatory step for all Native Apps** users to keep working after this upgrade completion
Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help
Check out our Upgrade guide and the list of prerequisites.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. Click on the app context menu to display the currently installed version. An orange download icon indicates that an update is available to install within the two-week period. A red download icon indicates that an update is required. A green download icon indicates that a supplemental update is available to install at any time. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information
