Dear Users,
As announced in the previous communication an update operation is ongoing on the ACADEMIA 3DEXPERIENCE Platform.
What does it means for you?
Platform Impacted | ACADEMIA |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Platform Current Status
EUROPE (Paris Time) | SINGAPORE(Local Time) | TOKYO (Local Time) |
Current status : update operation started- July 18th – 4 AM | Current status: update operation started- July 18th – 10 AM. | Current status : update operation started- July 18th – 11 AM |
US-EAST(Eastern Time) | US-WEST(Pacific Time) | INDIA (Local Time) |
Current status : update operation started- July 17th – 10 PM | Current status : update operation started- July 17th – 7 PM | Current status : update operation started- July 18th – 7:30 AM |
Post Upgrade Actions
Discover our new features by updating your Rich Apps**
You have up to 2 weeks (until August 1st) to perform the update (from August 2nd), update will become mandatory at Rich Apps launch.
As per current ongoing situation due to COVID-19, many of you may be working from home. We encourage you to refer to the best practices mentioned below for better Native Apps installation experience as far as possible
** Rich apps are software applications requiring a local installation. The version can be displayed by clicking on the "apps" icon.
Check out our Update guide and the list of prerequisites.
Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE Platform as soon as the upgrade is completed.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
