Dear Users,
As announced in the previous communication an update operation is ongoing on the ACADEMIA 3DEXPERIENCE Platform.
| Platform Impacted | ACADEMIA platform |
| How it Affects You | During this maintenance period there will be downtime on all services following the execution schedule below Be sure to save your documents on the platform before the beginning of maintenance. |
Regions affected by update |
|
Current Platform Status* EUROPE (UTC +1): 03:00 to 18:00 on Saturday, February 15th INDIA (UTC +5.30): 07:30 to 21:30 on Saturday, February 15th SINGAPORE / CHINA (UTC +8): 10:00 on Saturday, February 15th to 00:00 on Sunday, February 16th KOREA / JAPAN (UTC +9): 11:00 on Saturday, February 15th to 01:00 on Sunday, February 16th AUSTRALIA (UTC +10): 12:00 on Saturday, February 15th to 02:00 on Sunday, February 16th US-EAST (UTC -4): 22:00 on Friday, February 14th to 12:00 on Saturday, February 15th US-WEST (UTC -7): 19:00 on Friday, February 14th to 09:00 on Saturday, February 15th |
*Please note that the completion time may be subject to change. Schedule updates will be available in the 3DEXPERIENCE Live status
Post Update Actions
Update your Desktop Apps and Open Apps to discover new features**
You have four weeks to update Desktop Apps (until March 15th)
This update is mandatory and will be required to launch Desktop Apps after March 16th.
Connect to the 3DEXPERIENCE Platform to access the latest functionality
We encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the update.
Prepare for the upgrade
Review the 3DEXPERIENCE platform on cloud upgrade guide here
Discover what's new in 3DEXPERIENCE platform R2025x FD01 here
Click here for Tips to improve native apps installation
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE platform on cloud here
If you have any questions or need help, you can contact us We are here 24/7 and are happy to help.
**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud of the User Assistance for more information.
