[ACADEMIA platform] Update Operation Started

Dear Users,

As announced in the previous communication​​​​​​​an update operation is ongoing on the ACADEMIA 3DEXPERIENCE Platform.


What does it means for you?

Platform Impacted

ACADEMIA

Meanings for you

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions upgraded

  • EUROPE
  • HONGKONG
  • US-WEST
  • US-EAST
  • ASIA-PACIFIC NORTH




Platform Current Status

EUROPE (Paris Time)

HONG-KONG (Local Time)

TOKYO (Local Time))

Current status : update operation started - March 14th  – 3 AM 

Current status : update operation started - March 14th – 10 AM 

Current status : update operation started - March 14th – 11 AM

US-EAST(Eastern Time)

US-WEST(Pacific Time)


Current status : update operation started - March 13th – 9 PM    

Current status : update operation started - March 13th – 6 PM 



Post Update Actions

Discover our new features by updating your Rich Apps**

You have up to 2 weeks (until March 28th) to perform the update (from March 29th),update will become mandatory at Rich Apps** launch.

** Rich apps are software applications requiring a local installation. The version can be displayed by clicking on the "apps" icon.



Prepare for the upgrade


Prepare for the upgrade

Review the 3DEXPERIENCE Platform on cloud upgrade guide here

 Discover what's new in 3DEXPERIENCE platform R2020x FD01 here​​​​​​​


 



Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here




If you have any question or trouble, you can contact usWe are reachable 24/7 and will be happy to help!​​​​​​​​​​​​​​​​​​​​​