Dear Users,
As announced in the previous communication an update operation is ongoing on the ACADEMIA 3DEXPERIENCE platform.
What does it means for you?
Platform Impacted | ACADEMIA |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions updated |
|
Platform Current Status
EUROPE (Paris Time) | SINGAPORE(Local Time) | TOKYO (Local Time) |
Current status : update operation started- March 12th– 3 AM | Current status: update operation started- March 12th – 10 AM. | Current status : update operation started- March 12th – 11 AM |
US-EAST(Eastern Time) | US-WEST(Pacific Time) | INDIA (Local Time) |
Current status : update operation started- March 11th – 9 PM | Current status : update operation started- March 11th – 6 PM | Current status : update operation started - March 12th – 7:30 AM |
Post Update Actions
Discover our new features by updating your Native Apps and Open Apps**
You have 4 weeks (until April 09th) to update your Native Apps.
Additionally, please install the latest version of the 3DEXPERIENCE Launcher (available since February 21st).
Starting on April 10th, both updates will be required when you launch a Native App.
Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help
Check out our Upgrade guide and the list of prerequisites.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.
