Dear Users,
As announced in the previous communication an update operation is ongoing on the ACADEMIA 3DEXPERIENCE platform.
What does it means for you?
Platform Impacted | ACADEMIA |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Platform Current Status
EUROPE (Paris Time) | SINGAPORE(Local Time) | TOKYO (Local Time) |
Current status : update operation started- April 10th – 4 AM | Current status: update operation started- April 10th – 10 AM. | Current status : update operation started- April 10th – 11 AM |
US-EAST(Eastern Time) | US-WEST(Pacific Time) | INDIA (Local Time) |
Current status : update operation started- April 9th – 10 PM | Current status : update operation started- April 9th – 7 PM | Current status : update operation started-April 10th – 7:30 AM |
Post Upgrade Actions
Discover our new features by updating your Native Apps & Open Apps**
You have 2 weeks (until April 24th) to update your Native Apps. Starting on April 25th, the update will be required when you launch a Native App.
Along with the Apps update, a new optional version of the 3DEXPERIENCE Launcher will be made available
Note: The update of Open Apps, 3DEXPERIENCE SOLIDWORKS Native Apps, and 3DEXPERIENCE DraftSight Native Apps is mandatory at first launch starting on April 10th.
Check out our Update guide and the list of prerequisites.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help
**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. Click on the app context menu to display the currently installed version. An orange download icon indicates that an update is available to install within the two-week period. A red download icon indicates that an update is required. A green download icon indicates that a supplemental update is available to install at any time. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information
