Dear users,
As announced in the previous communication upgrade operation is ongoing on the ACADEMIA Platform.
See the details below to know your platform current status.
Platform Impacted | ACADEMIA |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded | All |
EUROPE (Paris Time) | SINGAPORE (Local Time) | HONG-KONG (Local Time) |
Current step : upgrade operation started - October 06, 2018 – 4AM | Current step : upgrade operation started - October 06, 2018 – 10AM | Current step : upgrade operation started -October 06, 2018 – 10AM |
TOKYO (Local Time) | US-WEST(Pacific Time) | US-EAST(Eastern Time) |
Current step : upgrade operation started - October 06, 2018 – 11AM | Current step : upgrade operation started -October 05, 2018 – 7PM | Current step : upgrade operation started -October 05, 2018 – 10 PM |
Post Update Actions
Discover our new features by updating your Rich Apps**
- Windows administrator privileges are needed
- You have up to 2 weeks (until October 21st) to perform the update (from October 22nd, update will become mandatory at Rich Apps launch)
If you plan to keep FD03 installation till October 21st, we request you to clean the directory of %LOCALAPPDATA%\DassaultSystemes\PLM_CACHE_R420\CATPLMDictionary post October 6th.
Check out our Update guide and the list of prerequisites.
Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE Platform as soon as the update is completed.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
