Dear Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE platform on May 18th, 2019.
Your 3DEXPERIENCE platform R2019x FD02 will be available on May 19th, 2019.
What does it means for you?
Platform Impacted | ACADEMIA 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Update schedule* detailed by Region
EUROPE (UTC +1):
Local time: 4 AM to 6 PM on Saturday, May 18th
HONG-KONG (UTC +8):
Local time: 10 AM on Saturday, May 18th to 12 AM on Sunday, May 19th
TOKYO (UTC +9):
Local time: 11 AM on Saturday, May 18th to 1 AM on Sunday, May 19th
US-EAST (UTC -5):
Local time: 10 PM on Friday, May 17th to 12 PM on Saturday, May 18th
US-WEST (UTC -8):
Local time: 7 PM on Friday, May 17th to 9 AM on Saturday, May 18th
Post Update Actions
Discover our new features by updating Rich Apps.
You have up to 2 weeks (until June 1st) to perform the update (from June 2nd, update will become mandatory at Rich Apps launch).
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
Prepare for the upgrade
Discover what's new in 3DEXPERIENCE Platform R2019x FD02 here
Review the 3DEXPERIENCE Platform on cloud upgrade guide here
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
