[ACADEMIA Platform] - Prepare the upgrade of your 3DEXPERIENCE platform on February 3rd-4th 2018

Dear Platform users,

Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE platform on February 3rd-4th 2018

Your 3DEXPERIENCE platform R2017x will be available on February , 05th , 2018


What does it means for you?

Platform Impacted

Public Cloud 3DEXPERIENCE Platform

Meanings for you

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions ugraded

  • EUROPE
  • SINGAPORE
  • HONGKONG
  • US-WEST
  • US-EAST
  • ASIA-PACIFIC NORTH


Post Upgrade Actions

If you're using rich apps**, this update will require installing a new version..

It can be done by clicking on the "apps" icon after which version level is displayed.

Update schedule*, detailed by Region:

  • EUROPE (UTC +2): From Saturday February 03, 2018 – 3 AM to Saturday February 03, 2018 – 6 PM
  • SINGAPORE (UTC +8): From Saturday February 03,2018 – 10 AM to Sunday February 04, 2018 – 1 AM
  • HONG-KONG (UTC +8): From Saturday February 03,2018 – 10 AM to Sunday February 04, 2018 – 1 AM
  • TOKYO (UTC +9): From Saturday February 03,2018 – 11 AM to Sunday February 04, 2018 – 2 AM
  • US-EAST (UTC -4): From Friday February 02, 2018 – 9 PM to Saturday February 03, 2018 – 12 PM
  • US-WEST (UTC -7):From Friday February 02, 2018 – 6 PM to Saturday February 03, 2018 – 9 AM


*Please note that the schedule for this event is subject to change or cancellation. Any changes to the schedule for this maintenance operation will be reflected in this community through a new publication