Dear ACADEMIA Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE ACADEMIA platform on October 1st,2022
What does it means for you?
Platform Impacted | ACADEMIA 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Update schedule* detailed by Region
EUROPE (UTC +2): 4:00 AM to 6:00 PM on October 1st
INDIA (UTC +5.30): 7:30 AM to 9:30 PM on October 1st
SINGAPORE (UTC +8): 10:00 AM on Saturday, October 1st to 12:00 AM on Sunday, October 2nd
TOKYO (UTC +9): 11:00 AM on Saturday, October 1st to 1:00 AM on Sunday, October 2nd
US EAST (UTC -4): 10:00 PM on Friday, September 30th to 12:00 PM on Saturday, October 1st
US-WEST (UTC -7): 7:00 PM on Friday, September 30th to 9:00 AM on Saturday, October 1st
Post Update Actions
Discover our new features by updating your Native Apps and Open Apps**
You have four weeks (until October 29th) to perform the update of your Native Apps.
Starting on October 30th, the update will be mandatory at Native Apps launch App.
Note: If you kept your Native Apps session open on Friday before the R2022x FD04 update, please save your work and restart your session.
Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help
Prepare for the upgrade
- Review the 3DEXPERIENCE Platform on cloud upgrade guide here
- Using Native Apps from home? here are some tips to improve installation experience
- Discover what's new in 3DEXPERIENCE platform R2022x FD04 here
- Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
- If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.
