[ACADEMIA Platform] - Prepare the update of your 3DEXPERIENCE platform on March 14th,2020.

Dear ACADEMIA Platform users,

Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE ACADEMIA platform on March 14th,2020.


What does it means for you?

Platform Impacted

ACADEMIA 3DEXPERIENCE Platform

Meanings for you

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions upgraded

  • EUROPE
  • HONGKONG
  • US-WEST
  • US-EAST
  • ASIA-PACIFIC NORTH

Update schedule* detailed by Region

EUROPE (UTC +1):
Local time: 3 AM to 6 PM on Saturday,  March 14th

HONG-KONG (UTC +8):
Local time: 10 AM on Saturday, March 14th to 1 AM on Sunday,  March 15th

TOKYO (UTC +9):
Local time: 11 AM on Saturday, March 14th  to 2 AM on Sunday, March 15th

US-EAST (UTC -5):
Local time: : 9 PM on Friday, March 13th to 12 PM on Saturday, March 14th

US-WEST (UTC -8):
Local time: 6  PM on Friday, March 13th to 9 AM on Saturday, March 14th

*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status​​​​​​​

Post Update Actions


Discover our new features by updating your Rich Apps**

You have up to 2 weeks (until March 28th) to perform the update from (March 29th) update will become mandatory at Rich Apps launch.


Prepare for the upgrade


Prepare for the upgrade

Review the 3DEXPERIENCE Platform on cloud upgrade guide here

 Discover what's new in 3DEXPERIENCE platform R2020x FD01 here

 


Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here


If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!