Dear ACADEMIA Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE ACADEMIA platform on July 23rd,2022
What does it means for you?
Platform Impacted | ACADEMIA 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Update schedule* detailed by Region
EUROPE (UTC +2): 4:00 AM to 6:00 PM on July 23rd
SINGAPORE (UTC +8): 10:00 AM on Saturday, July 23rd to 12:00 AM on Sunday, July 24th
TOKYO (UTC +9): 11:00 AM on Saturday, July 23rd to 1:00 AM on Sunday, July 24th
US EAST (UTC-4): 10:00 PM on Friday, July 22nd to 12:00 PM on Saturday, July 23rd
US-WEST (UTC -7): 7:00 PM on Friday, July 22nd to 9:00 AM on Saturday, July 23rd
INDIA (UTC +5.30): 7.30 AM on Saturday, July 23rd to 9.30 PM on Saturday, July 23rd
Post Update Actions
Discover our new features by updating your Native Apps and Open Apps**
You have four weeks (until August 20th) to perform the update of your Native Apps.
Starting on August 21st, the update will be mandatory at Native Apps launch App.
Along with the Apps update, a new version of the 3DDEXPERIENCE Launcher will be made available.
Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help
Prepare for the upgrade
- Review the 3DEXPERIENCE Platform on cloud upgrade guide here
- Using Native Apps from home? here are some tips to improve installation experience
- Discover what's new in 3DEXPERIENCE platform R2022x FD03 here
- Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
- If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.
