Dear ACADEMIA Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE ACADEMIA platform on December 4th, 2021
What does it means for you?
Platform Impacted | ACADEMIA 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Update schedule* detailed by Region
EUROPE (UTC +1): 3:00 AM to 6:00 PM on December 4th
SINGAPORE (UTC +8): 10:00 AM on Saturday, December 4th to 1:00 AM on Sunday, December 5th
TOKYO (UTC +9): 11:00 AM on Saturday, December 4th to 2:00 AM on Sunday, December 5th
US EAST (UTC-5): 9:00 PM on Friday, December 3rd to 12:00 PM on Saturday, December 4th
US-WEST (UTC -8): 6:00 PM on Friday, December 3rd to 9:00 AM on Saturday, December 4th
INDIA (UTC +5.30): 7.30 AM on Saturday, December 4th to 10.30 PM on Saturday, December 4th
Post Update Actions
Discover our new features by updating your Native Apps and Open Apps**
Installing the new version is a mandatory step for all Native Apps** users to keep working after this upgrade completion
Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help
Prepare for the upgrade
- Review the 3DEXPERIENCE Platform on cloud upgrade guide here
- Using Native Apps from home? here are some tips to improve installation experience
- Discover what's new in 3DEXPERIENCE platform R2022x here
- Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
- If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device.See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information
