[ACADEMIA Platform] - Prepare for the upgrade of your 3DEXPERIENCE platform on February 15th & 16th, 2025

Dear ACADEMIA platform users,

Please be aware that we will be upgrading the 3DEXPERIENCE platform to R2025x FD01 on February 15th & 16th,2025*.

Platform ImpactedACADEMIA  platform
How it Affects You

During this maintenance period there will be downtime on all services following the execution schedule below

Be sure to save your documents on the platform before the beginning of maintenance. 

Regions affected by 

update

  • EUROPE
  • INDIA
  • SINGAPORE
  • CHINA
  • JAPAN
  • AUSTRALIA
  • US-EAST
  • US-WEST

Upgrade schedule* detailed by Region

EUROPE (UTC +1): 03:00 to 18:00 on Saturday, February 15th

INDIA (UTC +5.30): 07:30 to 21:30 on Saturday, February 15th

SINGAPORE / CHINA (UTC +8): 10:00 on Saturday, February 15th to 00:00 on Sunday, February 16th

KOREA / JAPAN (UTC +9): 11:00 on Saturday, February 15th to 01:00 on Sunday, February 16th

AUSTRALIA (UTC +10): 12:00 on Saturday, February 15th to 02:00 on Sunday, February 16th

US-EAST (UTC -4): 22:00 on Friday, February 14th to 12:00 on Saturday, February 15th

US-WEST (UTC -7): 19:00 on Friday, February 14th to 09:00 on Saturday, February 15th

*Please note that the completion time may be subject to change. Schedule updates will be available in the 3DEXPERIENCE platform SaaS Availability page.

 

Post Upgrade Actions

Explore our latest features by updating your Desktop apps and Open Apps.**

You have four weeks (until March 15th) to perform the update of your Desktop Apps.
Starting on March 16th, the update will be mandatory at Desktop Apps launch App.
 

Along with the Apps upgrade, a new version of the 3DEXPERIENCE Launcher will be made available.
 

Check out our list of prerequisites and upgrade guide

 

Connect to the 3DEXPERIENCE platform to access the latest functionality

To fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed.

 

Prepare for the upgrade

  • Review the 3DEXPERIENCE platform on cloud upgrade guide here

  • Discover what's new in 3DEXPERIENCE platform R2025x FD01 here​​​​​​​

  • Click here for Tips to improve native apps installation

  • Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE platform on cloud here

If you have any questions or troubles, please don't hesitate to contact us. We are available 24/7 and will be delighted to assist you!

 

**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud​​​​​​​ of the User Assistance for more information.