[ACADEMIA Platform] Prepare 3DEXPERIENCE platform update on March 09th,2019.

Dear ACADEMIA Platform users,

Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE ACADEMIA  platform on March 09th,2019

Your 3DEXPERIENCE platform R2019x FD01 will be available on March 10th,2019.


What does it means for you?

Platform Impacted

ACADEMIA

Meanings for you

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions ugdated

  • EUROPE
  • SINGAPORE
  • HONGKONG
  • US-WEST
  • US-EAST
  • ASIA-PACIFIC NORTH


Update schedule* by Region

EUROPE (UTC +1):
Local time: 3 AM to 6 PM on Saturday, March, 9th

HONG-KONG (UTC +8):
Local time: 10 AM on Saturday, March, 9th to 1 AM on Sunday, March, 10th

TOKYO (UTC +9):
Local time: 11 AM on Saturday, March, 9th to 2 AM on Sunday, March, 10th

US-EAST (UTC -5):
Local time: 9 PM on Friday, March, 8th to 12 PM on Saturday, March, 9th

US-WEST (UTC -8):
Local time: 6 PM on Friday, March, 8th to 9 AM on Saturday, March, 9th

*Please note that the schedule for this event is subject to change or cancellation. Any changes to the schedule for this maintenance operation will be reflected in this community through a new publication.


Post Upgrade Actions

 Discover our new features by updating your Rich Apps

You have up to 2 weeks (until March 23rd) to perform the update (from March 24th, update will become mandatory at Rich Apps launch).


Prepare for the upgrade

Discover what's new in 3DEXPERIENCE Platform R2019x FD01​​​​​​​ here​​​​​​​

Review the 3DEXPERIENCE Platform on cloud upgrade guide here

Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here​​​​​​​



If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!


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