[ACADEMIA Platform] Prepare 3DEXPERIENCE platform update on January 12th,2019


Dear ACADEMIA Platform users,

Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE ACADEMIA  platform on January 12th,2019

Your 3DEXPERIENCE platform R2019x will be available on January 13th,2019


What does it means for you?

Platform Impacted

ACADEMIA

Meanings for you

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions ugraded

  • EUROPE
  • SINGAPORE
  • HONGKONG
  • US-WEST
  • US-EAST
  • ASIA-PACIFIC NORTH


Update schedule* by Region

EUROPE (UTC +1):
Local time: 3 AM to 6 PM on Saturday, January, 12th

HONG-KONG (UTC +8):
Local time: 10 AM on Saturday, January, 12th to 1 AM on Sunday, January, 13th

TOKYO (UTC +9):
Local time: 11 AM on Saturday, January, 12th to 2 AM on Sunday, January, 13th

US-EAST (UTC -5):
Local time: 9 PM on Friday, January, 11th to 12 PM on Saturday, January, 12th

US-WEST (UTC -8):
Local time: 6 PM on Friday, January, 11th to 9 AM on Saturday, January, 12th

*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status



Post Upgrade Actions

If you're using rich apps**, this update will require installing a new version.

The procedure to install new rich apps version is available in our 3DEXPERIENCE platform on Cloud Upgrade guide.                                                                         
                                                                       

 ​​Note : To anticipate the 3DEXPERIENCE platform on cloud upgrade, check the 3DEXPERIENCE on cloud configurations.


*Please note that the schedule for this event is subject to change or cancellation. Any changes to the schedule for this maintenance operation will be reflected in this community through a new publication



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