[ACADEMIA Platform] Announce 3DEXPERIENCE platform update on September 21st & 22nd,2024

Dear ACADEMIA Platform users,


Please be aware that we will be updating the ACADEMIA 3DEXPERIENCE platform to R2024x FD04 on September 21st & 22nd,2024*.

Platform Impacted

ACADEMIA platform

How it Affects You    

During this maintenance period there will be downtime on all services

Be sure to save your documents on the platform before the beginning of maintenance.

Regions affected by updateAll

Post Update Actions

Update your Desktop Apps and Open Apps to discover new features**

You have four weeks to update Desktop Apps (until October 19th)

This update is mandatory and will be required to launch Desktop Apps after October 20th. 

Check out our Update guide and the list of prerequisites

Connect to the 3DEXPERIENCE Platform to access the latest functionality

We encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the update.    

 

If you have any question or trouble, you can contact us We are reachable 24/7 and will be happy to help!

*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE platform SaaS Availability

**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud​​​​​​​ of the User Assistance for more information.