Importing 3dxml to 3D experience (Student)

Good evening, I am starting the 3D Experience for engineering Students course and am starting the mechanical module, I am trying to import the resource but am getting a message saying that I need to contact administration? Any assistance/ideas?

Edu ​​​​​​​3DEXPERIENCE ENGINEER ​​​​​​​Student Offers 3DSpace​​​​​​​​​​​​​​