Error "Something went wrong" when launching any certification exam (Student Edition)

I recently gained access to the certification vouchers included in the 3DEXPERIENCE Student Edition, but I am completely unable to start any of them.

Whenever I attempt to launch an exam, the test window fails to load and consistently displays the following error dialog.

Could an administrator or support team member please check the status of my account and reset/enable the exam sessions?

Thank you for your support!

Best regards,

Javier Garcia Moran

mail: javier.garcia.moran@alumnos.upm.es

#ORD219468477300