Have anyone run into the same problem that I am having?

I just purchased and set up the tool on my computer. But once I try to learn through the path of Become a 3D Innovator, I cannot open any card. The first card is Download 3DEXPERIENCE CATIA, and I have downloaded. The second card is Your Journey toward Employability; and I was able to play the video, but I cannot open the card. There is simply nowhere for me to click open. 

The card after that is Explore the Collaborative Business Innovator Role. I was able to click, but there is only an error message. 

Please advise.

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